Hi! I'm Dana.
I'm an expert at startup operations, and fast, functional learning. I learn, build and improve things that are "good enough" with extremely limited resources and time.
I write here to share with you guides to doing difficult things with limited or no resources.
Here are a few things I've written recently:
- How and Why I Turned Down my Dream Job for a Life of "Discomfort", which is the story of how I turned down a million-dollar opportunity to follow my dreams and launch Discover Discomfort
- Create Happiness in Face-to-Face Customer Service using Data: a guide to how to put together many tools to create a 360-degree feedback loop for increasing service NPS
- How to buy a Yamaha R1, one of the greatest motorcycles of all time, and How to buy a Ducati Monster, one of my personal favourites
- Preventing and Managing Cafe No-Shows: a research guide built on interviewing dozens of cafe owners
I write about travel, language, fitness and diet on Discover Discomfort. Go there for things like guide on how to learn Egyptian Arabic or Swahili through immersive travel.