Create Happiness in Face-to-Face Customer Service with Data
How to create outstanding customer experience with closed-loop feedback, using a network of off-the-shelf tools.

How to create outstanding customer experience with closed-loop feedback, using a network of off-the-shelf tools.
Reduce load times by 4-6 seconds for ConvertKit using super fast pure HTML forms.
How to make a HTML-only hover-over tooltip for affiliate disclaimers — without plugins, without separate CSS or JS.
How to write copy that sells, using Ray Edwards' PASTOR framework, and his 12-step customer journey.
How to easily create a "Read More" button in Ghost Blog using this copy-paste CSS and Javascript.
A brief history of the Kawasaki Z series, from the Z1 through to the modern Z900RS.
Make sure your website is being crawled by Google and Bing.
How to create outstanding customer experience with closed-loop feedback, using a network of off-the-shelf tools.
How to persuade people to do things, explained in one sentence of 27 words.
Ghost 2.0 (with Koenig) vs WordPress 5.0 (with Gutenberg): Why Ghost is still the better choice if you want to create content.
The most beautiful motorcycles available new in 2018, starting with the Kawasaki Z900RS.
A comparison of privacy-focussed alternatives to Google Analytics: GoAccess, Matomo, Fathom and Simple Analytics.
How to send data to Google Forms to pre-populate certain fields using UTM parameters